Workplace One FAQ
Which insurance policies are Workplace One members required to have?
How do I book a tour of a Workplace One Building?
What is Workplace One’s photo and film request policy?
What is Workplace One’s pet policy?
How do conference rooms work? Can I book conference rooms more than a month in advance?
Does Workplace One charge members for utilities?
What are the different workspace solutions that Workplace One offers?
What is Workplace One Monthly vs. Workplace One On Demand?
What are Workplace One Member benefits and where can I find a list of included benefits?
What are the additional fees for reservation credits, printing, etc.?
How can I view my invoice?
When is my service retainer due? When is my first month’s membership fee due?
When are late fees applied?
What does my monthly invoice include?
How do I know if you have received my payment?
How can I update the company name listed on our invoices?
Can I review next month’s invoice before it gets finalized?
What payment methods do you offer? How can I change or update my payment method information?
How can I update the address listed on my invoice?
How do I connect my device to the Workplace One Wi-Fi?
How do members connect to the Wi-Fi at Workplace One?
Which devices are supported on Workplace One Wi-Fi?
How do visitors and guests connect to the Wi-Fi at Workplace One?
How can I change my Workplace One Wi-Fi password?
I have lost my internet connection, what do I do?
How do I find my username and password for connecting to the Wi-Fi?
How do I connect to a TV in a conference room?
I am having trouble connecting to a conference room TV. What should I do?
How do I install Workplace One Printing Services?
How do I scan on a Workplace One printer?
How do I print in black and white?
How do I troubleshoot printing issues?
Can I bring my own printer?
How do I use Wi-Fi calling?
How do I order a phone or phone line?
How do I reset my phone voicemail or change my password?
Does my office come with phones?
How do I use the conference room phone?
How do I troubleshoot phone issues?
After receiving it, how do I set up my phone?
Does Workplace One have an emergency call centre?
What do I do if I see a door that doesn’t seem secure?
What is Workplace One’s event policy for alcohol and security?
How does Workplace One keep my workplace safe?
Would Workplace One ask me for my personal or financial information?
How do I get notified of a Mail and Package Delivery?
I lost my keycard, what do I do?
Who completes Workplace One maintenance work?
What do I do if I see a leak or flood at my building?
What do I do if I need to use the freight elevator?
What is the voltage of the outlets in my office?
What is Workplace One's office signage policy?
How do I adjust the temperature in my office?
How often will my office be cleaned?
How do I add or remove Workplace One furniture from my office?
Can I bring my own furniture?
Can I add additional privacy vinyl or bring in blinds to make the space more private?
How are office sizes measured at Workplace One?
What happens if I need more space or desks?